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How do I return an item?

Return Policy Details

We totally believe in our products. We are so confident that Magic-Zymes will solve even the most difficult odor problems, that we offer you an unconditional 30-Day Money Back Guarantee.

If you feel Magic-Zymes is not performing to your satisfaction, most likely it has not got to the source of the odor. Please contact us toll free at 866-478-2368 within 30 days of your purchase and explain exactly what you are experiencing. We'll work with you to understand the odor problem and make sure Magic-Zymes is used in the most effective way possible.

If Magic-Zymes cannot solve your odor problem, we'll gladly send you a refund for the purchase price, just for having tried Magic-Zymes.

PLEASE NOTE: you are under no obligation to return any unused product to take advantage of our guarantee. If you choose to return the product, the cost to ship the product back to us is your responsibility.