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My Account
How do I create an account?
  1) Click the "My Account" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account" link at the top right hand side of our site to edit your account information.
How much is my shipping charge?
  We provide Free Ground Shipping on all orders of $10.00 or more.

For smaller orders, shipping charges are automatically calculated based on your shipping address prior to submitting your payment information.

If you require overnight shipping, please contact us.
I forgot my password.
  Click the "My Account" link at the top right hand side of our site.

Under the login box is that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  If you wish to return an item, please contact us.
I received the wrong product.
  If you feel that you have received the wrong product, please contact us within 72 hours of receiving the product.
What is your return policy?
  We offer a 30 day Double Your Money Back Guarantee on our products.
If you are not satisfied with how Magic-Zymes performs, please contact us.
When will my order ship?
  We ship most orders in 1 to 2 business days.  You will receive shipping confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

After placing your order, you may click the "My Account" link at the top right hand side of our site to track the status of your order.